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Why does G Suite keep kicking into Microsoft’s goal post? #GoogleCloudNext19

Watching the G Suite news coming out of Google Cloud Next 2019, I had my Michael Corleone moment that took me back to my old stomping ground: employee engagement and workplace performance. I was...

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What really is “Go-to-Market”?

The single most bastardized, watered-down term in the business of enterprise tech is “Go-to-Market”. Go-to-Market (GTM) gets bandied about as the cure-all to everything from missing 2 sequential...

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“The New Stack” for a modern enterprise: A TechCrunch Enterprise Video Interview

The fabulous Alex Williams of The New Stack had a bunch of us on a panel at TechCrunch Enterprise last week to discuss the new tech that makes up the modern digital stack: 1. Frederic Lardinois /...

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Do these five things to get badass SaaS partnerships done

Last year, Jeff Clavier asked me to present at Uncork Capital’s (formerly SoftTech VC) CEO summit on how to do BD deals with large software companies. I was then CEO of an Uncork portfolio company, but...

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SaaS Product-Market fit fools you into thinking that growth will come

Mark Andreessen coined the term product-market fit, defined as being in a good market with a product that can satisfy that market. Whilst getting to product market fit is job #1 for a CEO at the early...

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When scaling for high growth, make sure you hire cogs that can design wheels

One of the many things that stuck with me from the excellent annual Sequoia Capital Founder/ CEO summits was an astute comment about scaling growth stage companies by Sequoia partner and early...

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What really is Product Marketing?

On the heels of this post about What Really is Go-To-Market?, I have had a ton of discussions about the constant tussle between product management and product marketing, especially at later stage...

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What makes a *great* COO?

In the midst of my self-imposed sabbatical, some of my ex-investors have kept me reasonably busy with some of their portfolio companies that want a fresh eye on all sorts of scaling topics. The single...

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Headed to SAP. And I couldn’t be more fired up.

Super excited to share that I will be joining SAP as Global Head of Market Strategy. A function within the product and engineering board area, our team’s charter will be to help connect how SAP’s...

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RIP, Back Office. #CX

Nearly every instance of e-commerce falling to its knees in 2020 and 2021 had little or nothing to do with a broken shopping cart or an unresponsive online catalog. Rather it had everything to do with...

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